Because many IBM applications can be used on a large number of supported platforms (for example, operating systems, application servers, and databases), the install guides often include a lot of information that users will never need to see: someone using Windows would not care about any instructions that are specific to Linux.
So when a coworker asked if we could create a customized install guide for every operating system, I started tinkering and came up with this.
As an intern for IBM, my primary responsibility was to evaluate and improve how the user experience and documentation group created, managed, and shared internal guidelines, or the information required for everyine to create consistent and high-quality work.
After interviewing fellow employees, evaluating the problems that people were having, and researching alternatives, I implemented a new content management system and designed and programmed a user-friendly website to help others quickly find the information that they need.
This is a four-minute video that argues that there’s something wrong with the current state of the music industry and consumers should start demanding change. The video presents the argument as a back-and-forth conversation between a wise-man character and a few of his pupils.
These samples are promotional materials for ‘less.org,’ a fictional organization dedicated delivering personal finance advice, tongue firmly in cheek. I had to conceptualize the organization from scratch and then create a complete design system to support it that could be used across a variety of media, from multimedia videos to printed business cards.
These samples demonstrate how I approached a redesign of the website for the College of Electrical and Computer Engineering at Carnegie Mellon University. This project took place during the spring of 2007. I didn’t do this alone: I worked along with Christopher Ward, Nathan Pose, and Sushmita Subramanian.