Lee J. Reamsnyder




Chapel Hill, NC


Web developerJune 2011 – present

IBM Rational Software   Durham, NC

  • Manage design, content management, and custom plugins for a network of developer-centric websites (e.g., WASdev and BlueMix)
  • Create multimedia and marketing materials for a variety of audiences with an emphasis on clarity, storytelling, highlighting the work of others, and solving the reader’s problems
  • Develop a design system for a variety of websites in public
  • Implement best practices in coding and design for accessibility and usability with
    a dash of delight
  • Create custom ExpressionEngine and WordPress extensions, plugins, and themes to improve aesthetics, usability, and user experience
  • Converted design comp to interactive site under extreme deadline
  • Replace static HTML with a content management system to speed up and improve the workflow of publishing content
  • Improved search-engine ranking to #1 Google result
  • Create templates and code snippets for reuse when adding new content
  • Reorganize, redesign, and update existing site content
  • Track metrics and social media presence

Technical writerOctober 2008 – June 2011

IBM Rational Software   Durham, NC

  • Designed and developed a flexible and interactive guide to help customers install or upgrade enterprise software in a variety of complex scenarios
  • Write customer-focused software documentation for enterprise-level software for agile software development and asset storage
  • Write and produce educational videos that explain conceptual ideas and demonstrate difficult tasks and goals
  • Collaborate with customers, software developers, and user experience experts to create intuitive and user-friendly interfaces
  • Maintain, improve, and contribute to content management system and website for storing and presenting internal strategy and guidelines

Information architectMarch 2008 – October 2011

IBM Rational Software   Durham, NC

Proposed, designed, and implemented a flexible and user-friendly content management system and website to improved the storage, presentation, and retrievability of internal documentation for software developers and technical writers

Website Design ConsultantMay 2007 – September 2007

Pittsburgh Tribune-Review   Pittsburgh, PA

  • Redesigned the website for a major daily newspaper
  • Researched and presented a variety of methods to improve the site’s online identity, streamline content management, and increase site traffic
  • Conducted online reader surveys and interviews with staff to determine how to improve users’ experience with the website
  • Ran think-aloud user testing on the current site to explore usability and design concerns and made recommendations based on findings

Professional Writing Master’s StudentAugust 2006 – December 2007

Carnegie Mellon University   Pittsburgh, PA


  • PHP, CSS, & HTML
  • JavaScript (jQuery, Dojo)
  • ExpressionEngine
  • WordPress
  • Photoshop
  • Illustrator
  • BBEdit
  • Less/Sass CSS
  • Flash
  • Illustrator
  • After Effects
  • InDesign


MA Professional WritingDecember 2007

Carnegie Mellon University   Pittsburgh, PA

  • 4.0/4.0 GPA
  • Emphasis on information design and usability

BS Human EcologyJune 2004

Carnegie Mellon University   Pittsburgh, PA

  • 4.0/4.0 GPA
  • Minor in economics


  • I dabble in photography, both digital and film
  • In an alternate universe, I would like to be a guitar god
  • I have completed a marathon
  • I listen to economics podcasts, because I’m just that cool